AGILE ORGANIZATIONS IN THE DIGITAL STRATEGY IMPERATIVES IMPLEMENTATION - EVIDENCE FROM SERBIA

LIMESplus

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1820-0869

https://www.ceeol.com/search/article-detail?id=943178

2020-2021/10/18/11:57:20

Summary/Abstract: This paper aims to answer questions around digital strategy development in organizations providing clarity, specifically to leaders and ICT departments, the role of human resource and process innovation in the digital strategy implementation. It includes the lessons learned from 256 SMEs from Serbia as business represen tatives, their attitudes given on the topic of the research in the experimental research provided in 2020 in Serbia. In the focus of the paper is the financial industry sector with insurance and accounting services. The authors of the pa per explored the impact of the four variables: leadership ICT, business processes and business model as indepen dent, to the digital strategy risks, as dependent variable. Also is explored the possible decision making impact on the digital strategy issues brought by these influences. The hypothesis of the research, that the digital strategy risk of SMEs organizations would be significantly influenced by four other risks, leadership, ICT, business processes and models in further medium term, is confirmed. De scriptive statistical analysis, IPA decision-making meth ods, Pearson’s correlation, with the attitudes of the SME representatives given by the method of Likert’s valuation scale are used in the paper. The key results of the research would contribute to better understanding the opportuni ties and threats of digitizing implementation in the strat egy creation, needed investment and the agility of SMEs in these processes.

agility, business model, business process, digital strategy, digitization, financial sector, ICT, leadership, SMEs, sustainability risk